The second-hand marketplace Members Voice Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
